Privacy Policy

Introduction

Roofers El Cajon ("we," "us," or "our") operates the rooferselcajon.com website and provides roofing services in El Cajon, California, and surrounding East County San Diego communities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our roofing services.

By using our website or requesting our services, you consent to the data practices described in this policy. If you do not agree with these terms, please discontinue use of our website and services.

Information We Collect

Personal Information You Provide

When you contact us through our website forms, phone calls, or email, we may collect the following personal information:

• Full name
• Phone number
• Email address
• Property address or service location
• Description of roofing needs or project details
• Photos of roof damage or conditions you share with us

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website or search terms used to find us
• Device type (desktop, tablet, mobile)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide roofing estimates
• To schedule and complete roof inspections, repairs, replacements, or installations
• To communicate about project status, scheduling, and follow-ups
• To send invoices and process payments for completed roofing work
• To improve our website performance and user experience
• To comply with legal obligations and resolve disputes

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing unless you have opted in to receive such communications.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize repeat visitors and understand how visitors navigate our site.

You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality but will not prevent you from contacting us or requesting services.

Third-Party Services

We may use third-party services that collect, monitor, and analyze website data to improve our service delivery. These may include:

• Google Analytics for website traffic analysis
• Google Maps for location and mapping services
• Payment processors for billing and invoicing

Each third-party service provider has its own privacy policy governing the use of your information. We encourage you to review those policies independently.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect the personal information we collect. However, no electronic transmission or storage method is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, California residents have specific rights regarding personal information, including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of personal information we hold about you
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: